FAQs

Discover quick and comprehensive answers to common questions about our platform, services, and features.

General

Standard shipping typically takes 5-7 business days. Express shipping options are available for 2-3 day delivery.
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.
You can modify or cancel your order within 24 hours of placing it. After that, please contact our support team.
Yes, we offer complimentary gift wrapping on all orders. You can select this option at checkout.
Once your order ships, you'll receive a tracking number via email that you can use to monitor your delivery.

Shipping

Yes, we ship to most countries worldwide. International shipping times vary by destination.
We offer a 30-day return policy for unused items in original packaging. Return shipping is free for US customers.
Shipping rates are calculated based on weight and destination. Free shipping on orders over $50.

Payment

We accept USD, EUR, GBP, and CAD. Prices are automatically converted based on current exchange rates.
Yes, we use industry-standard SSL encryption to protect all payment information. We never store your credit card details.
Yes, refunds are processed within 5-7 business days after we receive your return. The original payment method will be credited.